Delivery and returns information

At Manox, we operate entirely online to bring you a trusted, curated selection of toys delivered directly to your doorstep. As a reliable online webshop, we ensure our shipping is swift and our returns process is straightforward, so you can shop with complete peace of mind.

Frequently asked questions

Find clear answers regarding delivery times, parcel tracking, and our straightforward returns procedure. We are here to make your online shopping experience completely dependable.

How long does delivery take?

Because Manox is dedicated to reliable online service, orders are typically packed and dispatched within 24 to 48 hours. Standard domestic delivery usually takes 2 to 4 working days.

How much does shipping cost?

Standard delivery starts from a flat fee calculated at checkout. We occasionally provide free delivery promotions for orders over a qualifying value.

Can I track my toy parcel?

Yes. As soon as your order leaves our facility, you will receive a confirmation email with a direct tracking link to follow your parcel until it reaches your door.

Do you offer collection or a physical shopfront?

Manox works online only. We do not have a physical storefront or collection counter, allowing us to keep prices fair and focus entirely on safe, reliable home delivery.

What is your return policy?

You have 30 days from receiving your toy to request a return. Items must be in their original packaging, unopened, and in resaleable condition.

How do I start a return?

Simply contact us at info@manox.uk with your order number and details of the toy you would like to send back. We will provide return instructions promptly.

When will I receive my refund?

Once we receive and inspect your returned toy, we process your refund to the original payment method within 5 to 7 working days.

What if an item arrives damaged or faulty?

We take great care in packaging, but if an item arrives damaged, please reach out to info@manox.uk within 48 hours of delivery and we will send a replacement or full refund right away.

Ready to find the perfect toy?

Now that you know how reliably and smoothly we handle orders, explore our playful collection and discover fantastic gifts for every age.

Customer support

Manox Online Store

Online orders and UK-wide delivery

Support hours

Monday – Friday: 9:00 – 17:00
Saturday: 10:00 – 14:00
Sunday: Closed

Get in touch

07850553138

info@manox.uk